Spin Samurai is a Curacao-licensed casino, and it is fully regulated and must adhere to gambling licensing laws, so you remain in safe hands. Personal data will never be compromised as the casino uses encryption technology and protocols for the safe transfer of data.
Naturally, you may have questions or concerns. You can contact the casino’s live chat team, available 24/7. You can chat with them about issues concerning verification, bonuses, security and lots more. The casino has Portuguese, English, Japanese, French, Finnish and German agents.
If you have additional support questions, you can email them. They do have an FAQ section, but there is not much information included.
If you’re experiencing any issues with the casino concerning your payments, bonuses, responsible gaming limits, etc feel free to contact our Support team if you want to make a complaint and follow their internal complaints procedure.
The casino is committed to responsible gaming and encourages all players to only play with what they can afford and never bet more than their budget can handle. If you find yourself losing control, you can use the casino’s responsible gambling tools.
The easiest way is by putting limits on your account. If you would like to set betting limits on your account, there are some options available to you, including deposit limits, loss limits, precise wager sizes and playing session time limits. These can all be controlled with the help of tailored controls.